Your Privacy is Our Core Feature

Last Updated: November 2, 2025

The Simple, Human-Readable Version

We built CustomPaste to be 100% private. Our entire business model is selling you a great tool, not selling your data.

  • We NEVER see, read, save, or transmit your clipboard content. Period. All processing happens 100% locally on your computer. We can't see your passwords, your API keys, or your private documents.
  • We DO NOT have user accounts or subscriptions. Your purchase is a one-time transaction handled by our payment partner, Paddle. We never see or store your credit card information.
  • The app is fully functional offline. The ONLY time it contacts our server is for optional checks (like activating a license or finding updates). We also offer a full offline activation for high-security environments, so the app never has to touch the internet.

That's it. Your data stays your data.

The Full Legal Policy

1. Introduction

This Privacy Policy explains how CustomPaste ("we," "us," or "our") collects, uses, and discloses information about you when you use our CustomPaste software (the "App") and our website (the "Site"). We are committed to protecting your privacy.

2. What Information We Collect (and Why)

We collect the bare minimum information necessary to sell and support our App. We NEVER collect your clipboard content.

A. Information You Provide

  • Payment Information: When you purchase a license, you provide your payment information (like your credit card and email address) directly to our payment processor, Paddle.com. We do not see, store, or have access to your full credit card number. We only receive a confirmation of payment and your email address from Paddle.
  • Email List: If you choose to sign up for our email list, we collect your email address to send you information about updates and offers.

B. Information We Collect Automatically (for Licensing)

When you activate your license, we collect:

  • License Key: The key you purchase and enter.
  • Machine ID: To lock your license to your computer, we generate an anonymized, unique machine ID. This ID is not reversible, does not contain personal data, and is used only to prevent license fraud.

For users in high-security environments, we also provide a full offline activation method that does not require an internet connection, bypassing this check entirely.

C. Information the App NEVER Collects

We want to be crystal clear. The App NEVER collects, reads, stores, or transmits:

  • Any content from your clipboard.
  • Any text you type or paste.
  • Your personal files.

3. How We Use Your Information

We use the limited information we collect to:

  • Process your one-time transaction (via Paddle).
  • Activate your license and prevent theft.
  • Notify you of important software updates.
  • Provide customer support.
  • Send you marketing emails, only if you have opted in.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share it in two limited circumstances:

  • With Our Payment Processor (Paddle): To process your payment.
  • For Legal Compliance: If required by law, such as in response to a subpoena or valid legal request.

5. How We Store and Protect Your Information

  • License Data: Your license and trial status are stored securely on your local device.
  • Activation Data: The anonymized machine ID and license key are stored in our secure server database for the sole purpose of validating your license.
  • Email Data: Your email is stored in our secure email marketing platform.

6. Your Data Rights (GDPR & CCPA)

You have the right to:

  • Access: Request a copy of the information we hold about you (which is likely just your email and license status).
  • Correction: Ask us to correct any inaccurate information.
  • Deletion: You can ask us to delete your information at any time. This will also deactivate your license, as we will no longer be able to validate it.
  • Opt-Out: You can unsubscribe from our email list at any time by clicking the "unsubscribe" link in any email.

To make a request, please contact us at [email protected].

7. Children's Privacy

Our service is not directed to children under 13, and we do not knowingly collect any personal information from them.

8. Changes to This Policy

If we ever have to update this policy, we'll post the new version on this page. By continuing to use the app, you agree to the new policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected].